Dear Ori, This is to thank you for all that you have done to assist us firstly to keep on our old computer … first to clean it thoroughly which gave it at least a year before it started again with problems. Then you suggested we change the motherboard to a new one … that gave us a few more months. After problems started again, we realised that we had no choice but to obtain a new computer. And in this too, you were there again assisting us to get a good one. And of course you did all the uploads of Windows etc for us. A friend in need, is a friend indeed. And that you are for us. Thanks so much. Fondly, Ariel and Joy Ravon